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Association for Public Service Excellence
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Over the water!

Spent a couple of days in Northern Ireland, day one is a joint APSE and DoE conference on customer service and I present our views on the matter, along with the Minister Arlene Foster. Arlene spends a bit of time praising APSE in her contribution and this is very welcome, the civil servants are also very friendly and hopefully we can do more joint working in the future. The 80 delegates appear satisfied with the event and hopefully we have all shared some learning.

Day two is our National Council meeting at Stormont and I present our Business Plan for 2008 to 2011 and following a grilling it gets approved, subject to some amendments. There is a healthy debate on most of the reports and I always enjoy this venue because we get a tour of the Assembly when our meeting is finished.

Its a mad dash back to the airport to catch our flight to Manchester to arrive at the staff Christmas night out that awaits us.

 
 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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