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Association for Public Service Excellence
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Insourcing!

Think APSE has started a pretty hot debate with the publishing of our latest research project which is a guide to Insourcing local authority services previously outsourced.

We did articles for the Guardian, Public Finance, MJ and Public Servant, as well as some other sector journals and a number of journals and websites also gave the report coverage and their own particular slants on it. Of course there were the usual attacks from the vested interest brigade in both the third and private sectors but it was quite obvious that they hadn't read the report and it was therefore fairly easy to rebut their whining.

The research actually examined over 50 case studies where local authorities had Insourced services mainly because of market failure and poor performance of private contractors. It didn't call for a wholesale Insourcing of every previously outsourced contract or the cut off of funds for the Third Sector - however there is that much of an industry built up around these sectors that I suppose they have to hysterically attempt to misrepresent any challenge that comes along to the status quo or the orthodoxy that they have carefully crafted around public services being monolithic, bureaucratic and inefficient - despite the tangible evidence available painting a very different picture.

I guess they ain't going to take to kindly to anyone pointing out the failings in the market based approach and the flaws in the performance of the private and third sectors when they have spent so much on lobbying and marketing an image of a perfect alternative.

They may be in for a bigger shock as local authorities up and down the country have purchased our publication in record numbers. Maybe the aim of the research - to establish Insourcing as a credible option - has been achieved.

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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