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Association for Public Service Excellence
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Blog from Paul O'Brien

August 27, 2012
Is outsourcing failing public services?

Connaught, Rok, Southern Cross, Mouchel, IBM in local government, not to mention wider public sector outsourcing problems with A4E and G4S- there really is a lengthening list of problems with outsourced contracts.

 

And then there are those contracts that are quietly ended ‘by mutual agreement’ to avoid costly legal action, saving reputations, but often masking serious problems.

By Paul O'Brien
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Tags: APSE, local government, Outsourcing

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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