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Blog from Paul O'Brien

May 29, 2012
Lifecycles of public sector markets

Speaking at a recent European conference on remunicipalisation of public services set me thinking about the lifecycles of markets and how they can go full circle.

 

I was asked to give a presentation based on APSE’s research publications into why so many UK local authorities, of all political persuasions, are insourcing services on a significant scale. This has accelerated significantly over the past five years and the main factors cited are usually value for money, poor customer satisfaction levels and a failure to deliver on promises that contractors had made.

By Paul O'Brien
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Tags: Renmunicipalisation, Insourcing, public sector, markets, APSE

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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