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Association for Public Service Excellence
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Blog from Paul O'Brien

May 16, 2011
In or out

Spoke this morning at a conference at the QE11 centre in London on Outsourcing and Shared Services - except I spoke about the failings of outsourcing over the past twenty years in England and why so many authorities are now insourcing services. I have got to say I was pleasantly surprised that the audience were very receptive to my message and the nine key lessons if still outsourcing services which I mentioned.

By Paul O'Brien
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Tags: APSE, Outsourcing, Insourcing, Suffolk, Third Sector

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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