apse
Association for Public Service Excellence
  • Facebook
  • Twitter
  • Linkedin
  • apse Blog
Who we are
What we do
Events

Blog from Paul O'Brien

September 4, 2009
Looking beyond the sound bites

The recent debate around the role of the Audit Commission, brought into sharp focus by John Seddon’s call to scrap it, has rather overshadowed the more important discussion around how best to improve service delivery. Is this best achieved under central direction? Or by creating a culture locally where members and officers work together to ensure they continuously improve local services by building upwards from citizens’ needs?
 

By Paul O'Brien
Read More
Tags: Apse, Audit Commission, System Thinking

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

  • Facebook
  • Twitter
  • Linkedin
  • apse Blog